Site Site upgrade/maintenance

[Hauntmaster]

We will be doing some site maintenance/upgrades starting late Wednesday night/early Thursday around 2 am and we will be completed by 7 am EST. We are hopeful that this will be invisible to our members, but there could be some service interruptions or small glitches as we are going through this process. Thanks for your patience and understanding.

 

[Ripley]

If you need to contact staff during the upgrade window, please contact us via Twitter @twd_zone, tumblr @twdzone or the site Facebook page.

 

[darster]

Is there a current upgrade or something taking place? The rating system is gone, and I get an alert that someone Liked my post, but the Like is not on the post.I
Thanks.

 

[Hauntmaster]

Hi @darster, yes we are in the process of upgrading our site and adding some additional functionality and it appears that has stepped on some current functionality. Our apologies for that. It may take a few days to fix all, but rest assured all will be back to normal shortly. @Ripley

 

[Ripley]

We have purchased a new addon to allow us to enrich the user experience.

In the process of installation, it appears some things may not be showing temporarily (featured threads, countdown threads, showing members online now, etc).

We are aware of this issue and are working with our third party to have fixed asap. None of these things are mission critical, but wanted to advise.

@walkingdeadrules @dark sister @keiran @sonia @nana @Rosee

 

[darster]

No sweat, thanks for the quick reply. We will JSS!

 

[Ripley]

I think I was creating a topic about the temporarily down features when we were all posting @darster

We appreciate everyone’s patience while our vendors fix the problem.

 

[darster]

Like I said, we will all

Thanks!

 

[greaterpursuit]

Thanks. Just disregard my post in the How-to section. lol

 

[Ripley]

No worries @greaterpursuit

 

[Ripley]

The various like, love, funny, useful, etc options are restored!

 

[Hauntmaster]

@darster all is fixed and back to normal. Thanks for your patience!

 

[darster]

N

@darster all is fixed and back to normal. Thanks for your patience!

No sweat

 

[Ripley]

We appreciate everyone's patience while the issue was being fixed, thanks, y'all!

 

[mia]

What is the points system about? It shows I have 1 point and 0 banked.

 

[Hauntmaster]

Cats coming out of the bag a little sooner than it should! This is something new we will be implementing shortly to help improve our user experiences. More details to follow, I will try to make them go away for now. This is what @Ripley was referring to above, it does not show any more...for now. But be on the look out for some cool new functionality we will be adding in the next few weeks!

 

[Jane Doe]

I figure this is part of overhaul? Or new features mixing in?
I cannot see alerts

No biggie at all. Just another kink

 

[Ripley]

I figure this is part of overhaul? Or new features mixing in?
I cannot see alerts

No biggie at all. Just another kink

Hmm that is odd. Thanks for reporting @Purl . @walkingdeadrules & I will get right on this. Anyone else have this issue? I’m seeing alert.

I apologize for the inconvenience, y’all!

 

[Jane Doe]

Hmm that is odd. Thanks for reporting @Purl . @walkingdeadrules & I will get right on this. Anyone else have this issue? I’m seeing alert.

I apologize for the inconvenience, y’all!

I'm seeing Alert flag with # on it, I'm up to 8 alerts now. Lol. But I can't see what they are, if you Like, Tag me, quote me...I won't know.
Sunshadow is having same problem

ETA - both of us are on iPhones

 

[Ripley]

I'm seeing Alert flag with # on it, I'm up to 8 alerts now. Lol. But I can't see what they are, if you Like, Tag me, quote me...I won't know.
Sunshadow is having same problem

ETA - both of us are on iPhones

That info is very helpful, @Purl , thank you. We will pass along to Tech support.